Order and Delivery Options
Our ordering process hopefully is as straightforward as possible. But here are a few tips you might find useful in utilizing the website's features.
To order, you must both be a Registered User [click on "Register" on the yellow task bar] and have logged in ["Login."]
After using the powerful search features [see our help section on "Search Tips"] to find just what you are looking for, here is how to obtain the license.
First, you need to place one or more items in the Shopping Cart [Cart]:
From a Review Bin
From a Comp
Your shopping cart will just keep adding items until you actually make a purchase.
(You can delete individual items from the Shopping Cart just by clicking on "Remove Item").
Note: If you plan multiple uses of the same clip or image, you need not license individual sizes or formats. Just order the highest resolution required, and you are then free to downrez, reformat or extract a still from that version of your licensed digital asset).
When you have selected your assets (a big bunch, we hope!), you have two items to check. For each asset you must select either a "STANDARD" or "EXTENDED" license (mouse over those terms for a summary description or see the entire license for full details). Then you will need to select a Delivery Option
"Download Only. No DVD"
"DVD shipping inside the USA"
"DVD shipping outside the USA"
OK... once you have all the buttons selected, choose a payment option:
"Check Out with Pay Pal"
"Proceed to Checkout using your credit card"
At the bottom, hit "Review Order and Confirm"
This will bring you to the Checkout Page.
Make sure everything is as you want it. If not, go back to the Cart and make any changes desired. This will, however, remove your credit card information for security purposes. Simply reenter when ready to Checkout.
Press on the big yellow "Place your order" button
This will take you to a page with your customer number, order number and the order details.
How do you obtain your purchased item(s)?
Some tips:
Any suggestions to improve site navigation and the ordering process will be graciously accepted. Just Contact Us.
THANKS!
After a search and selection of an asset (mouse over the thumbnail and click), a Preview page will play a video clip (Note: for many videos, stills will also appear at the bottom of the page). Select the size/format of video clip desired, and press the red chopping cart. I you wish to order a still, click the shopping cart icon for either (1) one of several pre-set sizes, or (2) select you own image size. Just type in the desired image size using any field, press return, and the then place the item in the shopping cart.
If you have been collecting potential downloads in one or more Review Bins, click on Review/Comps. Thumbnails in the first Review Bin will appear (if you have more than one, just select it in the "Change View To" window and press "Go" to display another review bin). Once the assets are displayed, just mouse over and click on the thumbnail, and make your selection from the Preview page for that asset which will appear. Just click on "Review/Comps" in the task bar to go back to your Review Bin.
If you have created a collection of Comps, to find them, click on "Review/Comps" in the yellow task bar. The Comps appear at the bottom of the page. If you only want to receive a low-res, watermarked Comp version, click on "Click to Download." If you wish to actually purchase a license for use, click on the red shopping cart icon and this item will appear in your Shopping Cart. Be advised that only the specific size/format of the comp will go into the Shopping Cart. If you want to select another one of the options, note the Asset ID Number (ID = nnnn), and type that into the Asset ID search window near the bottom of the search panel on the left side of the Home page. This will bring you to the Asset's Preview page and display all available options. Order as described above.
Once you finish the ordering process and your credit card is accepted, you will immediately be able to download each clip. But note the sizes of the items ordering. Some HD clips can be really large. Thus we do have a "snail mail" option.
For a flat rate of $50 we will write your order off to one or more DVD-Rs and send them via FedEx anywhere in the US of A. We will make every attempt to ship within 48 hours (unless we are out on a shoot) and we will send you a tracking number once shipped. On the ordering page you will need to provide a phone number as that is required by FedEx.
The same, except the charge will be a flat rate of USD $100.
If you already have a Pay Pal account, click on this button on the bottom of the Shopping Cart, and follow your normal procedures for this method of payment.
You may use your Visa, Master Card, Discover, or American Express card. We use Pay Pal's merchant account service, but you need not be a PayPal user yourself. Enter your requested information (including phone number if a DVD has been ordered).
You will also receive a confirmation email from us with a summary of your ordering information. You may click on the link on the email to Download licensed items as well.